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WorkMeliá Hotels

Social MediaContent ProductionPaid Media

Meliá Hotels

Two hotels, one strategy. A digital presence that fills rooms.

Guests enjoying the pool at Meliá Isla Canela surrounded by palm trees

The challenge

Meliá Isla Canela and Meliá Benidorm are two hotels with distinct personalities, different audiences and their own seasonality. The challenge was clear: build a solid, coherent digital presence for each, within Meliá's global brand framework, with authentic, local content that truly connected with its audience.

Our strategy

We worked hand in hand with Meliá's brand team to understand the global guidelines and adapt them to the reality of each hotel. Lemon Three took on the entire operational and creative layer, from planning to on-location production.

At Meliá Isla Canela we ran a continuous production system across the whole season, with weekly photo and video shoots from opening to closing. At Meliá Benidorm we tailored the content strategy to an urban, higher-turnover destination.

What we did

Annual action plan per hotel with objectives, calendar and budget
Monthly content calendars tailored to each property
Meta Ads and Google Ads management and optimization
Regular coordination meetings with each hotel team
Content production: model casting, photographer and videographer
Coordination with Meliá's brand department
Monthly insights and performance reports
Weekly photo and video shoots throughout the season
Pool and façade of Meliá Isla Canela on a sunny day
Content produced on location for Meliá Hotels

Results

Two hotels. One strategy that works.

  • Active, coherent digital presence across the entire season
  • High-quality visual content aligned with Meliá brand standards
  • Paid media campaigns optimized for conversion
  • An external creative team that works as an extension of the hotel
  • A scalable, repeatable content production process

What we delivered

  • End-to-end social media management
  • On-location photo & video production
  • Paid social planning and management
  • Annual action plan + content calendars
  • Monthly metrics & insights reporting
  • Creative and logistics coordination for shoots

Next project

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Website, Brand Imagery & Digital Campaigns

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